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If you are not satisfied with your purchase, please contact us within 5 business days of purchase.
Sales on the following items are final:
Please contact us at sales@muogear.com or call 404-372-5899
Please know that the customer is responsible for shipping the item back to our facility. To receive an RMA number please email us at sales@muogear.com with your order number.
Return Directions-
Send us your product back through UPS, USPS, or FedEx to the following address:
M.U.O. Gear
4644 Powder Springs Dallas Rd
Powder Springs, GA 30127
Shipping tips:
-You may insure the unit
-You may put a tracking number on it so you are able to track the package as it makes its way to
our facility
-You may also mark it to be signature required, which requires someone to sign for the package for it to be delivered to our facility.
None of these things are required, but you are responsible for your product until it arrives at our facility. We are not responsible for any items lost in the mail en route to our facility. Please write your Return Authorization number on the outside of the box and print a copy of the return authorization packing slip attached to this e-mail and place inside the box.
All information collected during the checkout process is transmitted via industry standard Transport Layer Security (TLS). A Transport Layer Security (TLS) Certificate (or SSL Certificate) creates an encrypted connection between a Web site and a visitor's Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.
All orders are shipped promptly from a distributor warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.
Online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.
You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations.